House Rules & Safety

Admission & Entry

• This event is 19+. Valid government-issued photo ID is required at the door for every guest — no exceptions.
• Doors open at 3:00 PM and close at 8:00 PM. Entry is not permitted after doors close.
• Valid event admission or approved reservation confirmation is required for entry.
• Use the official event link or Ticket Gateway app when arranging admission.
• Have your QR code, confirmation, and valid ID ready before reaching the gate.
• Entry Access is single-entry. Leaving and returning is prohibited.
• Lost, duplicated, altered, or unofficial passes may be refused at the gate.

FAQs

Have a question about tickets, age requirements, coolers, or refunds? Check our FAQ page for quick answers.

Cooler Policy

• General Admission allows 1 cooler per entry pass.
• Premium Reserved Area allows up to 5 coolers per reserved package.
• No glass items are allowed inside any cooler or bag.
• Approved cooler carts are allowed. Dimensions may be subject to size limits suggested by event management.
• Coolers are subject to inspection before entry.
• Guests may be asked to remove or dispose of prohibited items before entering.

Portable Chairs

• Portable chairs are allowed, but only in limited capacity.
• Chairs are not permitted near VIP areas, the front of the main stage, or in passageways and high-traffic areas.
• This is a fete event — we understand some guests may need to sit, but space is reserved for all patrons to dance and party.

Prohibited Items

• No weapons, fireworks, explosives, or items that can be used to harm others.
• No glass bottles, glass cups, or glass containers of any kind.
• No illegal substances, controlled substances, or drug paraphernalia.
• No drones, laser pointers, projectiles, or disruptive noisemakers.
• No unauthorized vending, flyers, sampling, or promotional material.
• No outside food. Caribbean flavor foods and festival favorites will be available for purchase onsite all day.

Safety Screening

• All guests, bags, and coolers may be visually inspected by event security.
• Refusing inspection may result in denied entry without re-entry privileges.
• Security may refuse any item considered unsafe, disruptive, or unsuitable for the event.
• Report medical, safety, or security concerns to event staff immediately.
• Follow posted signs, emergency routes, and instructions from staff or security.

Guest Conduct

• Respect guests, entertainers, vendors, staff, security, and nearby properties.
• No fighting, threats, harassment, abuse, or unsafe behavior.
• No entering restricted areas, backstage areas, vendor stations, or staff-only zones.
• Guests who are intoxicated, disruptive, or refusing event rules may be removed.
• Removal from the event may happen without refund or re-entry.

Drink Responsibly & Liability

• Drink responsibly. Know your limits and look out for those around you.
• Sundown Soca Festival CA does not take responsibility for the actions of patrons before, during, or after the event.
• All guests must abide by the house rules and act responsibly at all times.
• Guests are responsible for securing their own means of transportation to and from the event.
• Acting against the house rules may result in intervention and expulsion by management and security.

Canadian & Ontario Legal Compliance

• All guests must follow applicable Government of Canada, Province of Ontario, City of Toronto, venue, permit, police, fire, health, and security requirements.
• No illegal substances, controlled substances, or drug paraphernalia are allowed.
• Guests may be asked to show valid government-issued photo ID where required by law, permit conditions, or event operations.
• Smoking or vaping is only allowed in areas permitted by law, venue rules, and posted event signage.
• Do not drive impaired. Plan a safe ride, rideshare, taxi, transit route, or designated driver before arriving.

Photography, Video & Information Notice

• Event photography, video, and crowd images may be captured for safety, operations, recap, marketing, and social media use.
• By entering the event space, guests acknowledge that they may appear in event media captured in public event areas.
• No photo, video, or recording is allowed in washrooms, private areas, staff-only areas, or any space where privacy is expected.
• Media, photographers, and guests must follow staff and security direction when filming or taking photos.
• For any questions or concerns, contact event staff on site or email info@sundownsocafestival.com.

Reservations & Premium Areas

• Reserved areas are for the pass holder and approved guests listed in the package.
• Premium Reserved Area includes 5 General Admission passes, a 10x10 tent, high-top table, and 5 chairs.
• Do not move tents, tables, chairs, barriers, signs, or production equipment.
• Keep reserved areas clean and clear of blocked walkways or emergency routes.
• Event staff may adjust reserved layouts for safety, access, weather, or operational needs.

Weather & Event Operations

• This is an outdoor event. Dress for the weather and bring sun protection where needed.
• Schedule, performers, vendors, entry procedures, and operating rules may change if required.
• Weather, emergency, safety, or permit conditions may affect event timing or access.
• Announcements may be made on site, through official channels, or by event staff.
• Guests are responsible for personal items brought to the venue.
• Food and drink vendors are expected to follow applicable Toronto Public Health and Ontario food safety requirements.